Program description for client promotional purposes:
Managing Maalox Moments: Assertively and Confidently
OVERVIEW /
PROGRAM DESCRIPTION:
What do you do
when push comes to shove?
Do you unwittingly allow others to step on your
feelings, or do your own strong words and actions tend to intimidate
others? Your ability to communicate assertively and confidently will have
a significant impact on how others are likely to respond to
you. Refining these communication skills will help you work more
effectively with teammates, colleagues, patients and customers.
In
this session we will focus on building confidence through assertive
communication, while maintaining positive relationships and accomplishing
goals. We
will discuss issues related to your assertiveness (or lack of it) and how
those issues affect you daily. Participants will learn skills to help them cope with
challenging communication situations and they will learn how positive
assertiveness can smooth out the bumps in the road!
Stress can significantly interfere with the overall environment
in your practice. Your skill in managing tough situations and difficult
people will have an impact on your time, your money and your productivity.
In this seminar we will investigate the factors that influence your confidence
in dealing with difficult people and tough situations. Attendees will
learn how assertiveness helps to smooth out the bumps in the road!
Meeting
planner ~ How the seminar is different
This is a highly interactive session and may include role-play
or group exercises (varies based on the length of the session).
Attendees will learn real-world skills to manage their stress in
challenging situations. Likewise, they will receive tools to aid them in working with difficult people. This seminar
has been developed by Suzanne Boswell in cooperation with Jean L. Corcoran,
PhD, a Clinical Psychologist and Assistant Professor in the Psychology Department at Virginia Commonwealth University,
Richmond, VA.
The seminar is presented by Suzanne Boswell and Dr.
Jean Corcoran.
PROGRAM LENGTH: Minimum = 2.5 hours Maximum = 6 hours
PRESENTATION FORMAT: Lecture format, in classroom or theatre seating. Depending on program length, audience may be involved in role-playing and/or group exercises. AUDIOVISUAL EQUIPMENT: Primary equipment includes: (1) 2000 lumens minimum data projector - power dependent on audience size, (1) wireless handheld microphone, and (1) hard-wired handheld microphone
AUDIENCE: This presentation topic is appropriate for all members of the team. Because of interactivity, this is particularly effective for small groups though it can easily be adjusted to large groups. Audience size: OPEN
PROMOTIONAL BIO/BLURB: